Refund policy

Teddy Blake Return Policy:

We offer easy returns on unused products within 14 days from the delivery date as stated on the tracking link. However, if something went wrong upon arrival , please let us know. To initiate a return, please contact us at help@teddyblake.com with your order number and reason for return.
Note: Please make sure you still have the original packaging when you initiate a return request.
Note2: International shipments are not subject to receive a free return label.

Teddy Blake Exchange Policy:

We want you to have the Teddy Blake that's best for you, so we are happy to accept exchanges within 14 days from the delivery date as stated on the tracking link. To initiate an exchange, please contact help@teddyblake.com with your order number and reason for exchange.

Note: Please make sure you still have the original packaging when you initiate an exchange request.
Note2: International shipments are not subject to receive a free return label.

How do I cancel/edit an order?

Please contact help@teddyblake.com and request assistance within 24 hours of placing the order.

General Disclaimer on returns/exchanges

All returned products must be unused, undamaged, with all accessories included, and, whenever possible, packaged in the original boxes in order to ensure a credit refund.  Please understand that we reserve the right to refuse a refund request if a return does not comply with this policy. Teddy Blake can't be held accountable for packages lost during a return or exchange. Customers need to submit a delivery receipt to help@teddyblake.com and can buy additional insurance.
All credit refunds will be directed back to the original payment method used to pace the order within 5 days of the package's receipt and inspection.